Administrative Support Specialist
Job Description
Posting Number
PG194421SPInternal Recruitment
YesWorking Title
Administrative Support SpecialistAnticipated Hiring Range
$46,000-$55,000Work Schedule
Monday-Friday, 8:00am-5:00pm; occasional additional hours as neededJob Location
Raleigh, NCDepartment
Chancellor's Office And StaffAbout the Department
The Office of the Chancellor is responsible for the organizational advancement of North Carolina State University. As the Chief Executive, the Chancellor provides strategic leadership for North Carolina’s largest public University, enhancing NC State’s position as a preeminent technological research university. NC State is recognized globally for its innovative approach to using education and research to drive economic growth and address the grand challenges of society. The University engages in a wide range of activities spanning undergraduate and graduate instruction; research; extension and engagement; and public service. The Chancellor’s Office serves as the focal point to develop and administer university-wide plans, programs and initiatives and to communicate with a wide variety of constituents, including but not limited to the Board of Governors (BOG), NC State Board of Trustees (BOT), as well as faculty, staff, and the university community. The University’s 14th Chancellor, Dr. Randy Woodson has established a reputation for consensus building throughout his extensive, 30-year career in higher education. As his support staff, Chancellor’s Office personnel are expected to set the example regarding professionalism and customer service. Successfully navigating this fast-paced and often politically sensitive environment requires excellent judgement and thoughtful perception.
Essential Job Duties
This is an internal posting for current NC State permanent and temporary employees, and candidates with RIF priority.
The Administrative Support Specialist provides critical support to the Chancellor’s office by managing a wide range of administrative functions, including drafting and editing high-level correspondence, maintaining official documents, and coordinating with various campus departments. Acting as a primary point of contact, this role is responsible for ensuring that communications, documents, and records are processed efficiently, adhering to office standards and university policies. The position also provides direct assistance to the Chief of Staff, facilitating meeting logistics, managing schedules, and ensuring organization of key documents.
Primary Responsibilities:
- Assistance with drafting, reviewing, researching, and editing correspondence for the Chancellor and his office.
- Logging, sorting, and distribution of mail and incoming documents.
- Maintenance of documents requiring the Chancellor’s signature.
- Answering and directing incoming calls and guests.
- Oversight of the preparation and facilitation of bi-weekly meetings of the Chancellor’s cabinet.
- Maintenance of OnBase platform and electronic filing of official documents.
- Providing a high level of visible customer service and support, acting as the primary point of contact for incoming phone calls, emails and correspondence in addition to greeting and assisting in-person guests.
- Providing supplemental administrative support to the Chief of Staff.
- Calendar management and meeting coordination as needed.
Minimum Experience/Education
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Other Required Qualifications
- Strong writing and communication skills
- Skilled in content editing for style consistency and accuracy
- Strong knowledge and relevant experience with NC State University systems and processes is preferred, in order to successfully perform the responsibilities of the position.
- Must possess a high degree of problem solving abilities and customer service skills
- Must have the ability to read, understand and apply federal, state and university law/policy to a variety of situations when making complex decisions.
- Exemplary communication skills, both written and verbal, are a must since interpretation and communication of complex laws, policies, and regulations to various levels of campus employees is critical.
- Demonstrated Administrative Support capabilities
- Strong organizational and prioritization skills
- Strong problem solving skills
- Attention to detail and accuracy
Preferred Qualifications
- Previous progressively responsible administrative/office management experience.
- Previous administrative experience in higher education.
Required License or Certification
N/A
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
01/14/2025Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
01/20/2025Notice to Applicants
Please note that the work history on your resume, must also be included in your application.
Special Instructions
Please include a resume.
Position Number
00111261Position Type
SHRAPosition Classification Band Title
Administrative Support SpecialistPosition Classification Band Level
AdvancedPosition Classification Salary Range
$ 34,602 - $ 58,870Salary Grade Equivalency
GN08Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
010101 - Chancellor's Office And StaffAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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