Customer Service Center Representative
Job Description
TEKsystems has a Service Center Representative opportunity in San Diego, CA*The overall objective of this position is to perform the account maintenance billing reconciliation reporting and customer service-related activities. Perform database maintenance and research tasks to support the contracts administration cash control operations and assignment of medical record numbers to generate and distribute contracts and member I.D. cards to provide facilities support and to enter documents into the workflow system.*
* *
*Essential Duties and Responsibilities:*
* Identifying, researching and reconciling billing payments amounts to ensure accurate eligibility determination payment revenue.
* Setting up/maintaining member data including processing enrollments corrections retroactivity adjustments and terminations.
* Ensuring bills are correct and mailed timely.
* Interacting with purchaser benefit administrators to answer questions and explain Health Plan policy and contractual provisions.
* Assisting Health Plan purchaser contacts and sales and service representatives in the sales process, analysis and resolution.
* Identifying coding, batching, scanning, and indexing documents for imaging.
* Working with internal and external customers and vendors to resolve any issues related to support services activities.
*Next Steps:** *The recruiting team will reach out to discuss next steps in 10 business days.
*Pay and Benefits*
The pay range for this position is $23.00 - $23.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in San Diego,CA.
*Application Deadline*
This position will be accepting applications until Jan 24, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Please mention you saw this ad on AllDiverse.*
®